Domestic Violence: The Secret in Your Workplace

th[10]

A co-worker stays late every day even where this nothing to do, a sales associate appears tired and distracted, a manager offers to travel frequently to get out of town.  These employees may all be experiencing domestic violence- which is physical, sexual, verbal or emotional abuse by an intimate partner. While domestic violence is a criminal issue- we know that almost one in 3 homicide victims is killed by an intimate partner; it is also a social, health and business issue.  Domestic violence leads to reduced productivity, increases absenteeism and increases health care costs.  Unless employers are trained to understand it and look for it, domestic violence in the workplace will generally go unnoticed. Some employers are also reluctant to get involved. They may think it is a personal issue, fear retaliation from the offender, or feel ill equipped to handle the situation.

Nearly a quarter of employed women have reported that domestic violence has impacted their work performance at some point in their lives. This is a staggering statistic! This means that chances are right now, in your workplace, there are people who are experiencing violence in their intimate relationships and you are probably not aware of it. In the U.S. 24 percent of adult women and 14 percent of adult men have been assaulted buy a partner at some point in their lives. It is the most common cause of injury in women ages 18-44.  Domestic violence leads to chronic disease. Abused women are 70 percent more likely to have heart disease, 80 percent are more likely to experience a stroke and 60 percent are more likely to develop asthma.

Domestic violence costs $8.3 billion in annual expenses- a combination of higher medical costs ($5.8 billion) and lost productivity ($2.5 billion).  Addressing this issue could save thousands of lives and billions of dollars.  As long as the symptoms and consequences of domestic abuse go undetected, nothing changes.

Since employees spend the majority of their waking hours at work, employers are ideally suited to recognize the symptoms of domestic violence and intervene.  Providing assistance and support  should be a requirement of the responsibility of all employers to provide a safe and healthy workplace.   In addition, employers need to ensure that domestic violence doesn’t spill into the workplace where a violent partner could seek to harm the victim or co-workers at work.  Employers can take action by raising awareness, training managers and supervisors to recognize symptoms and behaviors in victims.  They can provide resources and support as part of the company’s requirement to maintain a safe work environment.  Information about domestic violence and resources for help should be posted in common areas and shared at every employee orientation.  Domestic violence is a complex issue. Many times a victim will reconcile with the abuser many times, despite the help of others.  It can be very difficult to leave an abusive relationship for many reasons including financial, fear of being killed, lack of support or resources or self esteem issues. Oftentimes, a victim is most at risk for harm after he or she leaves the relationship.  Employers need to address this issue with respect and compassion, without judgment or the threat of job loss for coming forward.

The EAP can  offer trainings about domestic violence awareness.  Employers can assist employees with restraining orders, changing their work locations or schedule and a safety plan, as well as alerting co-workers if a victim’s partner should come to the workplace. Feel free to consult with the EAP about ways we can assist you with awareness, education and assistance for all employees who may be facing violence in their intimate relationships.

For more information visit nomore.org

Information for this blog was taken from the article “Domestic Violence the Secret Killer that Costs $8.3 Billion Annually” by Dr. Robert Pearl from Forbes.com Dec. 5, 2013

 

By |2017-06-05T13:20:12-07:00December 30th, 2013|Domestic Violence, Employee Assistance, employee mental health, Human Resources, Protected, Small Business|Comments Off on Domestic Violence: The Secret in Your Workplace

Reasons to Have an Employee Assistance Program

j0405586The primary purpose of an Employee Assistance Program is to maximize employee productivity while helping employees face life obstacles that can interfere with your business.

An EAP helps increase your bottom line while building morale, and support for employees and their managers.

According to a study published in the Journal of Occupational and Environmental Medicine, anxiety and depression rank among the top five reasons for absenteeism. The National Mental Health Association reports this problem costs American companies more than $200 billion each year. Stressors such as family problems and financial crises are often at the very core of these concerns.  A high quality EAP can provide a multifaceted approach to improving the life of employees and by doing so, employers can save significant amounts of money in lost productivity, absenteeism, turnover and poor performance.

Fully Effective Employees provides the following employee assistance services:

  • Comprehensive assessment of an employee or family’s member’s presenting problem
  • A referrals to reputable mental health and substance abuse resources
  • Brief, short term assistance with problem resolution
  • 24/7 telephone access to professional counselors
  • Legal assistance and referrals
  • Financial counseling and resources for debt management and financial concerns
  • Wellness coaching and programs for disease prevention and management, smoking cessation, exercise, weight loss, nutrition and stress management
  • Worklife services including referrals for eldercare, childcare, dependent care and pet care and referrals to community resources for social services
  • Extensive website with self-assessments, resources, articles and more
  • Webinars on a variety of social/emotional topics
  • Online interactive trainings with printable certificates of completion
  • Onsite brown bag trainings
  • Assistance with drug free workplaces
  • Employer assistance program- coaching and training on dealing with problem employees
  • Critical incident debriefing
  • HR consulting services and small business HR programs

There are a lot of companies that offer Employee Assistance services, so why choose Fully Effective Employees?

  • We have been providing EAP services to a variety of businesses since 1976.
  • In-house EAP trained professional counselors have been with the company an average of 13 years.
  • Expertise with small businesses, drug testing programs, training and HR issue
  • Personalized services tailored to meet the unique needs of your company.
  • Available for very small businesses
  • A local, Puget Sound based company with the capacity to work with national and international clients with an affiliate network of over 50,000 counselors.
  • Personalized, professional services tailored to meet your company’s unique needs.

An Employee Assistance Program offers an excellent return on your investment.

Contact us for more information!

By |2017-06-05T13:19:58-07:00December 19th, 2013|balanced life, employee absenteeism, Employee Assistance, employee mental health, employee satisfaction, Executives, Protected, Small Business, wellness, work, work relationships, Worklife|Comments Off on Reasons to Have an Employee Assistance Program

Combating Workplace Negativity

Businessman Looking Suspiciously Over His ShoulderNegativity is a habit. It is contagious and quite common in many workplaces and can easily become part of a company’s culture. Negativity can include gossiping, poor morale, badmouthing management or the company, lack of enthusisasm, bullying, harassment, and lack of loyalty to the employer.  Restructuring a negative workplace can take years.  Therefore, it is better to prevent negativity from occuring in the first place and when it does arise, recognize it and nip it in the bud.

According to Cheryl DeMarco http://EzineArticles.com/?expert=Cheryl_DeMarco, some business consequences of workplace negativity can be:

Customer complaints

Errors and poor work quality

Increased employee turnover

Absence and tardiness

Pesonality conflicts

Poor morale

Loss of loyalty to the organization

Decreased creativity

Negativity has a tremendous impact on a company’s bottom line. It will also affect the worker, emotionally and physically and when employees work in a negative environment, it is hard not to take it home with them.

As a manager, be consciously aware of someone’s attitude when determining if you wish to hire them.  Look for hints of negativity and if you pick it up, listen to your gut and don’t hire that person.  Also, carefully listen  for negativity when requesting references.  If you have an employee who has become negative, react quickly. Meet with the employee and discuss your observations and concerns. Sometimes the reasons may be justifiied and you should acknowledge that and help find ways to resolve the cause, if possible.  Help this person take responsibility for their negativity.  Even if there are valid concerns for one’s feelings it is not appropriate to express them negatively at work. You may not be able to change someone’s point of view but you can influence behavior during work hours.  Describe exactly what you expect.  Tell the employee exactly what you have observed and how if has affected the company and co-workers.  Help the employee replace negative behaviors with more positive ones.  Negative behavior is a performance issue and it may be very approprate to refer the individual to the EAP as a management referral.  When you use the EAP as a partner with management, you can monitor an employee’s motivation to improve and their progress, while staying out of the personal issues or details.

If the behavior has been ocurring within a group of employees, it would be advisable to consult with the EAP about how to handle the situation. Depending on what is happening and the causes for the negativity, it may be appropriate to meet with the group together or to meet with individuals separately.

Unfortunately, sometimes you will have no choice but to fire a really negative person.  As a leader, you model by example and if you allow a negative or inappropriate employee to remain, it sets a bad tone.  Be the change you want to see.

For information on preventing or dealing with negativity in your workplace and how the EAP can help, contact us at 425-557-0907.

 

 

By |2017-06-05T13:19:08-07:00May 16th, 2013|Employee Assistance, employee engagement, harrassment, Human Resources, Small Business, Uncategorized, work, work relationships|Comments Off on Combating Workplace Negativity

EAP and HR for Small Businesses

Business HandshakeEmployee assistance services are available for small businesses through our EAP and HR Partnership Program. 

It is very difficult for small employers to obtain quality, personalized EAP services because the majority of Employee Assistance Programs cater to the larger employer.
We have developed a program to assist very small employers (10-25 employees). For one low flat rate, we will provide one (1) face to face counseling session for clients who reside within the Puget Sound, WA area.  If clients are outside our local area, we will provide a comprehensive telephone assessment with one of our in-house professionally trained EAP staff members.  We also provide unlimited management consultations, telephone counseling and support to employees and their dependents and access to our password protected website.  Our comprehensive website includes self-assessment tests, articles, resources, newsletters and much more.

The cost of this program is very minimal and can provide peace of mind to employers who have concerns about how to handle difficult employees or situations. It is always more cost effective to help current employees than to replace, recruit and retrain a new one.

If you have employees with:

  • Performance issues
  • Attitude problems
  • Absenteeism, tardiness
  • Poor moral
  • Personal problems
  • Drug or alcohol issues  and more…

We can help! The EAP can increase employee loyalty and performance.  It will improve your company’s bottom line with reduced health care costs, workers’ compensation claims and reduced absenteeism and turnover.

Because we do all the EAP work ourselves, we get to know the key players within our clients companies and we understand the company culture.  If you are a small business owner, you have may have questions about how to handle difficult employees and may need a professional to consult with about a certain employee or problematic employment situations.  We can advise you on assisting employees with personal and or performance related issues.

 If your company is too small for your own HR staff,  we can refer you to our Human Resource partner who can provide you with some of the following:

  • Creation or revision of your employee handbook
  • Assistance with forms, procedures and compliance issues. 
  • Assessment of your company’s needs
  • Assistance with recruitment, difficult terminations

If warranted, we can also refer you to employment attorneys and we will provide ongoing case management with difficult situations.

Examples if situations where we can help small business are:

1.  A long term employee died over the weekend.  Since the group of 12 co-workers had worked with this individual for many years, they were all very upset and had a tough time getting their work done.  In addition, this employee had a specialized position that no one else could do.  Our EAP provided a critical incident debriefing to the whole company to help them process their reactions and grief.  We met with the company owner to allow her to process her grief, to help her plan a memorial for the employee and to make plans to replace the position that was difficult to fill.

2. An employee tested positive for drugs after a pretty serious workplace accident.  We were able to provide an initial drug and aclohol assessment and then referred him to a treatment agency where he was able and willing to enroll in so that he could keep his job.  We assisted the employer with a return to work agreement and monitored the employee’s progress in treatment. We have been following up with him for the past year and he has remained clean and sober and is thankful that his employer offered the EAP for help.

3.  A long-term highly skilled supervisor had been accused of harassing and intimidating a subordinate.  The subordinate employee complained to management. In the course of the investigation, the employee informed management that two previous employees had left because of this supervisor. The supervisor was very hesistant to reprimand the supervisor because his position was so difficult to replace.  We consulted with management, helped them document the issues and they  referred the employee to the EAP as a management referral.  We  referred the employer to our HR partner for one on one harassment training with the supervisor and she assisted the employee and employer with a performance improvement plan.  We also provided support to the subordinate employee.

For more information about how we can help your small business, contact us at audreyr@fee-eap.com

 

 

By |2013-03-09T23:13:28-08:00March 9th, 2013|Drug Testing, Employee Assistance, employee mental health, Human Resources, Small Business, work|Comments Off on EAP and HR for Small Businesses

Anger Management at Work

angermanagement2Anger is a normal human emotion.  However, when it is expressed inappropriately or when it involves threats, intimidation or acts of verbal or physical aggression, it is a significant workplace and societal issue. Often the first response an employer may take with an angry employee is to refer him or her for anger management counseling.  However, each situation should be assessed individually to determine how an employer should proceed. An employer must determine if the individual is prone to outbursts of anger at work or if, believe it or not, the person may have significant anger issues that may be protected by various laws, if the anger is caused by or related to a medical condition.

Some employees may have angry outbursts that are not directed at anyone but they are still intimidating and inappropriate. Others may be harassing or bullying co-workers. This behavior may have been occuring for a long time because co-workers are afraid to come forward for fear of retaliation.

Workplace bullying as defined by the Workplace Bullying Institute is …”repeated, health harming mistreatment of one or more persons… one or more perpetrators… in the form of verbal abuse, offensive conduct/behaviors (including nonverbal) which are threatening, humiliating, or intimidating or work interference-sabotage- which prevents work from getting done.”  Obviously, this definition covers someone who behaves badly at work but also may describe someone with a serious psychological problem.

So, what should an employer do?

First of all, someone who has an inappropriate or unpleasant demeanor at work should be confronted as soon as possible to prevent escalation in the future.  The longer an employee is permitted to get away with negative behavior, the harder it will be to confront.  It is crucial that employers have zero tolerance policies for harassment, bullying, threats, or acts of physical or verbal aggression toward anyone at work.  Clear expectations should be given about interpersonal interactions and behavior at work. Consequences for failing to improve negative behavior should also be addressed.  If an employee makes threats of violence, these threats should always be taken seriously and investigated immediately.  It may be necessary to call law enforcement or remove the individual from the workplace until the investigation or assessment has been completed.

It is also not advisable to refer an employee for specific treatment, anger management or counseling because creating a diagnosis or the inference of one, could trigger certain issues and protections with the Americans With Disabilities Act (ADA).  According to Sara J. Fagnilli, an attorney with Walter & Haverfield LLP in Cleveland,OH,  requiring an employee to obtain counseling could be found to be equivalent to requiring a medical exam.  In order for an employer to avoid a violations of the Americans with Disabilities Amendments Act of 2008 (ADAA), it must demonstrate that such an exam (or counseling) is job related and a business necessity.

We are always available to consult with you about angry employees and to assist you with a management referral to the EAP based on performance. In certain situations, we may advise you to consult with legal counsel early in the process.

Stay tuned for our in-person harassment training in early February!

 

 

By |2012-12-22T04:27:56-08:00December 22nd, 2012|Employee Assistance, employee mental health, harrassment, mental health, Small Business, work, work relationships|Comments Off on Anger Management at Work

Decriminalization of Marijuana in WA State- Will it Affect You?

On November 6, 2012, Washington state voters passed Initiative 502 which regulates and taxes sales of small amounts of marijuana for adults. Under the soon-to-be implemented Washington state law, adults in the state may now possess up to an ounce of marijuana, 16 ounces of marijuana products and 72 ounces of liquid infused marijuana products. The initiative passed with a 55 to 45 percent margin.

Because of the obvious conflict between the federal Controlled Substance Abuse Act and the new Washington and Colorado laws, we can expect more developments shortly as these newly authorized state-regulated marijuana markets begin to take shape. Although the Administration (e.g., the Attorney General, etc.) remained silent on the marijuana-legalization initiative throughout the election cycle, it has opposed legalization in the past.

A legal challenge to the Washington and Colorado laws is expected.

How does this affect employers? Neither initiative changes the ability of employers to maintain their current employment policies, nor does it prevent them from creating whatever policies they see fit. If employers do not currently allow off-site marijuana use by employees, they can continue to prohibit it. Neither requires employers to accommodate the use of marijuana by their employees.  A recent Washington State Supreme Court decision, Roe v. Teletech, clearly stated that Washington State employers didn’t even have to accommodate workers with a doctor’s authorization to use marijuana under Washington’s Medical Use of Marijuana Act (MUMA).

Does this affect your current drug testing policy? No. The drug testing that your company and millions of employers around the world have been doing for decades was never based on the assumption that the user was doing something illegal under a criminal law – instead it has always been based on SAFETY and the efficiency of your workforce. No one who has failed an employment drug test has been reported to the police or charged criminally. Nothing changes after I-502 or Amendment 64 as far as workplace drug testing. You may be interested in reading this synopsis and legal review “Don’t Fear The Reefer: Legalization of Marijuana To Have Little Effect on WA Employers”

Here are some additional reasons why you should continue prohibiting the use of marijuana and continue drug testing for marijuana (THC):

1. If you are subject to the federal drug testing requirements – nothing has changed. The Dept. of Transportation, Department of Defense, Department of Energy drug testing programs still require that you prohibit the use of marijuana and continue to test for marijuana.

2. If you have or want to be eligible to receive federal contracts or grants, the Drug-Free Workplace Act of 1988 still applies to you – and this includes most state and local government agencies, school districts, etc. This Act requires that your written policy must prohibit ALL illicit drug use as defined by the federal Controlled Substance Act. There is no exception for “medical marijuana” or any other marijuana use. The Drug-Free Schools and Communities Act of 1989, declares that colleges or schools that allow illegal drugs on campus face the possibility of losing federal funding. Many different states have similar laws which will apply to you if you want to work or do business in those states.

3. Smoking pot doubles the risk of serious crashes.”Cannabis consumption – Motor Vehicle Collision Risk”

4. Because you are concerned about liability and risk management, you are probably aware of various courts and Supreme Court decisions that say an “employer can be held liable in such cases if it failed a duty to prevent foreseeable injury”.  So, since everyone knows that marijuana use can severely impair, if you allow these people to work at your company or on your job sites, expect to be held responsible for injuries, accidents, and deaths that they cause – basically it’s the same logic as to why you don’t let someone work under the influence of alcohol, even though alcohol is a legal drug.

Every employer should have a drug and alcohol policy. The responsibility to provide a safe workplace and the potential liability from negligent hiring and retention require that employers be aware of and take steps to control work-related substance abuse. The components of a drug-free workplace program, especially drug testing of employees, may raise legal issues with a risk of legal liability if conducted improperly or in violation of federal, state or local laws. Recommendations given are intended to provide reasonably accurate and authoritative information in regard to the subject matter covered. It is furnished with the understanding that we are not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

This article was written reprinted with permission by Tom Pool, Executive Director, Drug Free Business.  If you would like more information about drug testing, please contact me at audreyr@fee-eap.com

.

 

 

 

 

By |2012-11-29T23:05:38-08:00November 19th, 2012|Drug Testing, Employee Assistance, Human Resources, positive drug test, Pre-employment, Small Business|Comments Off on Decriminalization of Marijuana in WA State- Will it Affect You?

Do Your Employees Have Financial Problems?

While there are signs the economy is improving, people continue to experience unemployment, foreclosure, bankruptcy and credit card debt. Many Americans live well beyond their means and survive from paycheck to paycheck.  Financial problems create stress, anxiety, relationship issues and depression. As a result, employees may have a difficult time keeping their financial problems separate from their work lives.  Stress and emotional difficulties can lead to absenteeism, accidents and performance issues which will affect an employer’s bottom line.

Although the economy has been the primary source, there are other reasons employees may be experiencing financial difficulties.

These include:

  • Gambling
  • Drug or alcohol addiction
  • Shopping addiction
  • Depression
  • Poor money management
  • Divorce

The following are some signs that employees may be experiencing financial difficulties:

  • Requesting paycheck advances
  • Requesting an employer loan
  • Often volunteering to work overtime
  • Taking out 401K loans or discontinuing contributions
  • Calls to verify employment or wages by lenders
  • Garnishment of wages
  • Change in work peformance, attitude or behavior
  • Frequent phone calls
  • Overly emotional behavior

Employers can take a proactive approach to help employees with personal and financial problems by providing a good employee assistance program.  You can actively encourage the confidential use of  the program for employees and their families by distributing promotional materials, linking the EAP website to the company’s Intranet, and reminding workers about the EAP in meetings, company newsletters and emails.  Fully Effective Employees provides an optional legal and financial assistance program which allows employees the opportunity to speak with an attorney or CPA about their financial situation.  We can also arrange to have financial planners provide financial seminars at no additional cost.

If personal problems have begun to affect performance, you should refer the employee to the EAP for the performance issue and if you suspect financial issues may be the reason,  you can share that information with the EAP counselor.  Investing in your most important asset- your employees makes good business sense.

 

 

By |2012-05-10T20:02:44-07:00May 10th, 2012|balanced life, employee absenteeism, Employee Assistance, employee mental health, Human Resources, mental health, Small Business|Comments Off on Do Your Employees Have Financial Problems?

Ten Reasons to Have an Employee Assistance Program

Most employers retain the services of an Employee Assistance Program to help employees and their families with personal and work related problems. If employees function well at work, they contribute to the well being of an organization as a whole.  Most EAP’s help with a wide range of problems including stress, depression, anxiety, family or relationship difficulties, work issues, financial, legal, worklife, work problems and more.  An EAP can be highly effective at reducing employee problems and increasing the bottom line.  However, there are many choices in the EAP market and like all services, it is important to understand what you need and what you are receiving from your current or potential vendor. The following is a list of the top ten reasons to have an EAP:

1. Increase productivity

When employees are faced with personal problems, their concentration, focus and motivation are all negatively impacted so an EAP can help them deal with these issues which will improve productivity. An EAP reduces absenteeism, accidents and turnover, thereby making employees more productive.

2. Reduce Company Costs

Employee problems are costly.  Troubled employees take more sick days, have more accidents, and make more health insurance claims. When employees suffer emotionally, their work and productivity also suffer.  An EAP will improve work peformance and help increase the bottom line.

3. Confidentiality

When a third party company provides EAP services,  employees are more likely to seek help, when they know their employer is not privy to their confidential personal information. Employers are not put in the position of assisting employees with personal problems when they are not trained or equipped to do so. They are able to manage people but not their problems.

4. Aids in the Recruitment and Rentention of Valued Employees

An EAP is a value-added benefit for employees and their families which provides confidential access to counseling and resources they might not otherwise have. It builds morale and loyalty when employees know their employer supports their physical and emotional well being.

5. Resolution of Work Related Problems

EAP’s help employees deal with personal problems that have begun to affect work peformance which will hopefully prevent termination and get the employee back on track. The EAP can also help the employee  to develop skills to deal with work related stress and problematic work relationships.

6. Assistance in Getting the Right Help

When left to their own devices, employees may be confused or overwhelmed about how to access services, treatment or counseling in their own community or may not even know where to turn.  The EAP counselors sort out the issues and assist with appropriate referrals and resources for ongoing support and problem resolution.

7.  Management Assistance

Managers and supervisors may need help confronting and dealing with problematic employees or workplace situations. The EAP provides management training, coaching and consultation. The EAP can also assist with drug testing, harassment and potential workplace violence.

8. Drug Testing Programs

The EAP can assist employers with their drug testing programs by providing assessments, referrals, case management and assistance with Return to Work Agreements when employees test positive for drugs at work. Drug testing prevents serious accidents, injuries and fatalities and the EAP can help employees get back on track without losing their jobs.

9. Training

The EAP can provide online and onsite training to employees and supervisors on a range of topics. Training also increases awareness of the EAP. Most EAP’s also provide critical incident debriefings after a traumatic event has occured at the worksite.

10. Resourcs and Referrals

The EAP can be a wealth of information for employers, employees and their families. Not only can the EAP counselors assist with the pyschological well being of employees, they can also assist with legal issues, childcare and eldercare referrals, treatment programs, community resources, human resource assistance and much more.

For information on how Fully Effective Employees can help your company, contact us at audreyr@fee-eap.com

 

 

 

By |2012-12-04T23:40:25-08:00April 12th, 2012|employee absenteeism, Employee Assistance, employee engagement, employee mental health, employee satisfaction, Human Resources, mental health, Small Business, Uncategorized, work, Worklife|Comments Off on Ten Reasons to Have an Employee Assistance Program

EAP’s Help Reduce Absenteeism

All employers know that employee absenteeism is a big problem. It reduces productivity, morale and the company bottom line.  The ever present challenge is how employers can prevent and reduce absenteeism. CCH, a leading provider of human resources and employment law information (hr.cch.com) conducted an unscheduled absence survey in 2005  and found that the  average per employee cost of absenteeism is $660 with some larger companies losing more than $1 million per year.  What is of great concern to employers is that almost two out of three employees who call in sick are not physically sick. Personal illness accounted for only 35 percent of unscheduled absences and 65% were due to other reasons including family issues (21 percent), personal needs (18 percent) entitlement mentality (14 percent) and stress (12 percent).

Companies with low morale saw higher rates and costs of unscheduled absences. 78% of human resource managers feel that the main cause of absenteeism is the belief that those who skip out of work believe they are entitled to time off.  The other reason cited by human resource managers is  a lack of supervisor involvement as a catalyst to discourage employee absenteeism. When managers understand the causes of absenteeism and use the EAP as a resource for assisting employees, they can play a big role in reducing absenteeism.

When employees are faced with stressful everyday life situations, it has an impact on their ability to be present in their jobs. Stressful situations include family and relationship problems, physical illness, addictions,  financial difficulties including foreclosure, bankruptcy, identity theft, debt and unemployment by a spouse. If employees have a confidential, employer sponsored way (the EAP) to obtain assistance with these difficulties, they are more likely to address their problems earlier and resolve them quicker. Additional worklife and wellness programs as part of the EAP can be very helpful for employees trying to manage the stress of balancing work and family issues.

The EAP can also train managers on how to recognize and identify personal problems before they have begun to effect performance. When managers can coach employees on how to use the EAP, they stay out of the middle of their personal problems, while still offering a way to get help. Once personal problems have begun to effect performance or absenteeism, they can refer the employee to the EAP as a supervisor referral for peformance based issues.  In addition, when employees know they are valued and given a free, confidential resource to address their personal problems, they feel appreciated by and more loyal to their employer.

Employers should also create incentive programs that  can improve both attitude and attendance rates. This works for several reasons. Some employees may lack the internal motivation necessary to keep their spirits up and give them the drive and desire to show up to work every day. These people may need the external motivation that incentives provide.

Additionally, incentives tend to promote certain goals, which can be beneficial for employees with attendance problems. The company can create an incentive program that is specifically linked to attendance. Examples of this type of program include:

1) The ability to cash-in unused sick days at the end of a specific period

2) Allowing employees to leave early one Friday per month of perfect attendance

3) Bonus pay for periods of perfect attendance

4) Gifts such as savings bonds or gift cards for periods of perfect attendance

5) Paid time off programs which allow for personal issues, vacation and sick time all in one bank of hours so employees can use what they need when needed.

Of course employers do need to be clear with employees that if they are legitimately sick, they should stay home so that no one else at work gets sick and so they can take the time they need to get better.  When the workplace culture is one that does not allow people to be ill, then it will create resentment and poor morale.

Do you have any good suggestions for preventing absenteeism? If so, we would love to hear your ideas.

Fully Effective Employees offers assistance with drug testing, management training and consultation, and confidential assistance to employees and their families with personal and work related problems.

Stress Management Tips for the Holiday Season

While most of our blog posts are geared toward Human Resource Managers and company owners, we feel this blog has tips that  can be useful for employees as well.  While the holiday season can be a time of joy and celebration, it can also be an extremely stressful time of year for others.  While some people can celebrate and engage in parties and family get togethers, others struggle with depression, addiction, financial difficulties or family problems that can be intensified over the holidays.  Some employees  may have suffered a loss of a loved one or gone through a divorce during the year which can make the holidays very difficult.  Employers should be sensitive to theses issues and ensure that employees are aware of the Employee Assistance Program which can offer them resources, brief counseling and support during tough times. If you feel stressed out by the thought of holiday chores, obligations, and the clan dropping in for a spell—or if this year’s circumstances make the holiday season difficult for whatever reason—start preparations now to manage your holiday stress.

The following tips were written by Dan Feerst, LICSW-CP of WorkExcel.com .

Holiday Myth Busters —Along with good tidings come high expectations based on the commercialization of the holiday season, past childhood memories we may long to duplicate, and the expectations of others.

If family members count on your “holiday magic” to make every year special—the cooking, cleaning, baking, decorating, and gift-wrapping—you face a bigger challenge letting go or finding balance.

Here’s how to cope better with expectations, demands, and added pressure during the holidays.

We wish all of our clients and their families a very Happy Holiday Season.If you are interested in learo

Decision Time —Make a decision to take charge and tackle holiday stress. This mentally prepares you to enjoy the time while facing demands of the season with better endurance.

Your Priorities —Decide on your priorities to make the season meaningful. Did you miss the tour of homes last year because the Waltons next door had their open house on the same day? The idea here is to plan a few “non-negotiable” events for yourself.

 Now the Rest —What activities are important to your brood this year? Seek to trim the “idea tree” to reduce stress from trying to fit it all in. A family meeting to gather ideas can work, and chances are activities you thought everyone still wanted are no longer of interest.

Avoid the Rush —Are holiday lights on the house critical? If yes, go for it, but if it seems more like a “chore” than a pleasurable task, that’s a clue about its priority and importance to you. Activities that feel like chores get delayed. Pay attention to procrastination. It is insight to help you decide whether it’s thumbs up or down on something that seems desirable.

Fight the Blues —If the holidays are a sad time of year because of difficult memories or because a loved one can’t be there, then develop a personal intervention strategy. Volunteering for a local charity is an interactive experience, and those who’ve tried it claim it works to lift one’s mood. You’ll feel empowered and more positive, and the experience of helping others anchors you to a memory that lasts.

Navigating Family Conflict —If you can’t avoid holiday gatherings with family members who experience feuds and conflicts, try discussing with kin your desire to avoid conflict. Be up front and ask that differences be set aside. Older adults criticizing teenagers is a famous trigger. So are statements from in-laws that appear critical, interfering, or meddlesome. Self-awareness is power, so you stand a good chance of at least minimizing this behavior.

Take Care of Yourself —What improves your mood—exercise, positive affirmations, alone time? During the year, have you been promising to do something for yourself, but keep putting it off? Do it. The holiday season is a perfect time to reaffirm your love, not only for those you care about but also for yourself.

 EAP Can Help —Holiday stress affects everyone differently, so suggestions here may not match what’s unique for you. Don’t face the stress alone. Instead, call Fully Effective Employees, assistance program. The EA professional will help you find the resilience and strength you need to face any challenge the holidays may bring.

We wish all of our clients and their families a very happy holiday season and all the best for the coming year.

If you would like to learn more about how Fully Effective Employees can help your business and your employees, please contact us at audreyr@fee-eap.com or 425-557-0907

Copyright 2011 WorkExcel.com

 

By |2011-12-14T23:48:35-08:00December 14th, 2011|balanced life, Employee Assistance, employee mental health, healthy balance, Human Resources, mental health, Small Business, work, work relationships|Comments Off on Stress Management Tips for the Holiday Season
Go to Top